Complaints
Waipa Networks promises to deal with all complaints, including land owner or occupier complaints, in a fair and timely mannerIf you would like information about our Complaints Resolution Process, or wish to lodge a complaint with us, please contact our Customer Services Manager Kerry Watson. Contact us here >
Electricity & Gas Complaints Commission (EGCC)
The Electricity & Gas Complaints Commission is a free and independent complaints resolution service available to electricity customers and land owner/land occupiers.
Waipa Networks is a member of this scheme, and should you not be satisfied with the outcome of our internal Complaints Resolution Process you are able to make use of this service. For information about the Electricity & Gas Complaints Commission please click.
LATEST NEWS
- Discount Postal Address Error
An error has been detected with the postal addresses of approximately 1100 of the 18,000 letters sent out to customers recently advising them of ...full article
- SEPTEMBER 2011 CUSTOMER DISCOUNTS
Discounts
Waipa Networks has distributed $2.4M in discounts to ...full article
- NEW DEPOT OPENING
Waipa Networks celebrated the move to our new depot at 240 Harrison Drive, Te Awamutu, with a public ...full article
- NEW WEBSITE DESIGN!
As a major part of our rebranding exercise, the next stage was to bring our website in line with the ...full article
